Nightwards
English

We're happy to help.

We usually reply within 24–48 hours.

Contact

Email Support

info@dreamr.ch

We usually reply within 24–48 hours.

Frequently Asked Questions

No account — what does that mean?

Nightwards works without an account or login. There's nothing to set up and nowhere to sign in — your practice simply belongs to your device. One thing worth knowing: if you switch devices or reinstall the app, your existing server-side data (transcripts, sessions, your night sky) doesn't automatically come along, since it's tied to your old device's pseudonymous ID. Reach out to us if that happens.

Subscription & Trial

  • Your subscription is fully managed through your Apple account
  • If your subscription isn't recognized after a device change or reinstall, use "Restore Purchases" in the app
  • The 7-day free trial is only available on the yearly plan

Dream Recordings

Is my audio stored? No. Your recording is only used for transcription and then discarded — only the resulting text is stored. The microphone is only ever active for your morning dream log.

App Shield / Screen Time

App Shield is an optional, opt-in feature built on Apple's own Screen Time framework (Family Controls). This data stays on your device — we never see any usage data from it.

Deleting Your Data

In the app, go to Settings → "Delete my data" to delete all your server-side and local data with one tap. Or email info@dreamr.ch.

Feedback

The easiest way is the feedback field in the app's Settings — or email us at info@dreamr.ch.

Reporting a Bug

Please include:

  • What you were doing when the issue occurred
  • iPhone model and iOS version
  • A short description
  • A screenshot if possible